Category Archives: ibm

Ask HCL Session Replay from CollabSphere 2019


AskHCLphoto

Panel from left to right: Ram Krishnamurthy (seated at table), Jason Gary, Tim Clark,Uffe Sorensen, Richard Jefts (standing with mic), Andrew Davis, Andrew Manby, and Danielle Baptiste (John Paganetti off camera to the right). Moderator David Hablewitz behind the podium and Graham Acres handling the audience mic and web meeting.

Watch the replay.  The questions and answers are transcribed below.  Many thanks to all the people from HCL for being available and answering the many tough questions brought up.  I did my best to transcribe the questions and responses.  If I did not get it right, please post a correction in the comments and I will update the blog post.

Questions and Responses:

  1.  I have a need for users to be able to monitor multiple identities for email. Helpdesk, HR, Marketing, and business partners who work with multiple mailboxes.  This is needed for both the Notes client and the Verse app.
    Response (Andrew Davis):  HCL is focusing their energy into apps, not email.  They are porting the Notes client to run within a browser window, so just like you can have multiple gmail accounts running different identities in different browser windows, you will be able to do the same with Notes clients.
    My Feedback:  I believe downplaying the significance of email in the collaboration software war is a dangerous decision and worthy of a blog post all its own.  But regarding this specific issue, the ability to run multiple browser window clients will generally work well for the Notes client requirement and will be exciting to have.  (I saw the process in a demonstration in an earlier session), but not so much for the mobile verse app.  Still, we are making progress!
  2.  Can you give us some statistics on the number of customers and business partners?
    Response (Richard Jefts):  They have about 1500 business partners and over 15,000+ customers and over 10 million applications actively in use.  They are working to expand that number.
  3. Asking about what solutions are coming to integrate with tools to handle legal holds on mail data, etc.
    Response (Andrew Manby/Richard Jefts):  They are actively working with external vendors to improve integration with backup, anti-virus, eDiscovery solutions.  They believe HCL solutions currently offered today provide security and compliance functionality that other companies can’t.  Regarding Connections, they have OEM integration for compliance and auditing.  HCL will also be working on developing functionality within the product.
  4. Domino 10 is missing functionality to extract data from Domino into Excel (NotesSQL ODBC driver)(spelling?)
    Response (Andrew Manby):  That functionality does exist in V10 and there is a technote on it.  See one of us one-on-one.  DQL will also provide even richer integration with 3rd party vendors that have their own ODBC solutions that integrate with Excel, Tableau, Power Tools, etc.
  5. What is happening with xPages?
    Response (Andrew Davis):  2 new technologies that solve some of the problems that xPages solves, such as Nomad Web which bypasses the need to web enable apps, and Sandstone (a new term for me).  Given that xPages is still unmatched for what it does using a graphic UI builder to modernize apps, we will continue to maintain it and support it.  Ram Krishnamurthy is rebuilding the development team for xPages in Designer.  There are still challenges.  xPages is based on JSF and Java which are standards that all other software vendors are moving away from.
  6. When can we get access to try out LEAP for Domino?
    Response (Andrew Davis/Andrew Manby):  Visit the HCL LEAP Sandbox today.  It will be shipping in Q1 2020.
  7. Customer case number xxx, Data palate (?) in xPages is not working.
    Response (Ram Krishnamurthy):  Glad you’re here so we can discuss in person.  We cannot reproduce that issue, please see me afterwards.
    My Feedback:  THIS IS WHY YOU SHOULD COME TO COLLABSPHERE!  Nothing better than working directly with the developers one-on-one to solve your problems.
  8. Siri on my (the person asking the question) iPad detected that I was traveling to Boston on x date and asked “would you like me to add it to your calendar?”
    Response (Andrew Davis):  Most providers would not like to provide Siri with that level of access to your information.  There are other means of adding those travel notifications to your calendar (Difficult to hear the entire response)
  9. What is going to happen to all the technotes and forums that are currently on IBM websites that are about to go away?
    Response (Andrew Davis/Danielle Baptiste/Tim Clark): We are very much aware of the problem and are in the process of recreating the content on HCL websites and working to make it crawled by Google.  If you find problems, please report them.  They are considering moving the knowledgebase back into a Notes database like it once was.
    My Feedback:  Many people have been asking for the knowledgebase to move back to Notes for a long time.  This allows you to replicate the database, mark documents as read, and then monitor new documents as they show up unread.  It’s why Notes is so powerful and so much richer than any web interface.
  10. Business Partner revenue for selling software licenses has been dramatically reduced from what we were making through IBM.  What are you doing to correct this?
    Response (Richard Jefts):  We are working to clean things up because the data we received from IBM was inaccurate.  As licenses are done this year, we will have a baseline for future licensing.
  11. Any plans to make it possible to have multiple instances of Designer running or multiple windows in Designer?
    Response (Andrew Davis):  Our investment in Designer is focusing on the Nomad strategy.  They are hinting at (no commitment to ship) they will be able to run the admin and designer clients inside the Nomad web technology.  With that you will be able to run multiple instances of any of these clients.
  12. It appears that the intent is for business partners to get 10% of software license sales.  With IBM that opportunity was as high as 47%.  That means now I have to sell $1M in licenses in order to make enough revenue to pay someone to handle software sales.  Because there are many small deals in this space, that makes earning that revenue very labor-intensive.  I tip [waiters] 20%, so I pay my servers better than you pay your partners.  Is your intent to run the small business partners out of the software sales licensing business?
    Response (Richard Jefts): We are 100 days into this business as a startup.  We recognize we don’t really have a partner program yet and what you see today is not where we will remain.
  13. Will we see single sign on across HCL websites?
    Response (Tim Clark): Given our list of priorities, it is the strategic decision to not take this on at this time.  We have chosen other priorities for now as a startup company.
  14. Regarding Connections plugins for Notes, when will we get updates and what is the way forward?
    Response  (Ram Krishnamurthy): the Connections plugin for V10 on Mac is not working and we are actively working on getting it released in the next few weeks.  The Windows version has been released.
  15. Will we see a new iteration of Greenhouse and a public Sametime community?
    Response (Danielle Baptiste/Andrew Manby):  We are working on setting up a Connections trial environment.  The intention is to make Sametime also available in that environment.  The Sametime and Connections teams are working to on guest access to make sure that it is a good experience before we release something.
  16. We have had many problems with accessing Flexnet.  What is the plan if those are not fixed?
    Response (Richard Jefts):  They will be fixed.  That team has a backlog of feature requests and changes that we need to make.  The product has a lot of flexibility to it, so we are also in the process of configuring it to best meet the need.  Initially we didn’t have all the experience needed to implement it properly, but that has been addressed and the team is working to fix it.
    My Feedback:  I have found that when I had issues, I brought it up with their team and they were very responsive in their efforts to get my account corrected.
  17. Will we see more attention to improvements in the Admin client?
    Response (Andrew Manby/John Paganetti):  We are looking at this in the V12 timeframe and this is closely tied to admin user management and the app store.  As mentioned earlier, there is the potential that we will see the admin client appear in the web assembly later.  We have added the ability to post admin client enhancements in the aha product enhancement website and there are a lot of 3rd party tools already available as well.
  18. Regarding educational material, documentation, training:  Many of us started programming in the old days when we had the useful help database, but that has gone away.  What changes will we see in code samples, documentation, and other education material?
    Response (Jason Gary):  We need to get more in the model of having quick tutorials,  and 2-minute videos that people can watch the concept and immediately apply what they learn.  Over the next 12-24 months we will be heading more in the rich media direction vs trying to recreate the help as it is in the Notes client today.  Also moving toward interactive learning materials that pause, ask questions, etc.  Also, you will see that increasingly we are moving toward API explorers that pop up.  Effectively the API explorer is the documentation.
  19. We would like to get back to having Knowledgebase as a Notes database where it can be replicated and unread marks can provide the ability to see what is new (via unread marks) and mark things read.  Can you bring this back?
    Response (Tim Clark):  It’s a lot of work to bring that back but we can have the discussion to consider it.
  20. Repeatedly one of the most requested items in IdeaJam has been a free Community version of Domino to enable developers to learn without needing to buy a server license.
    Response (Andrew Manby):  We are working through the legal team to bring that back.
  21. Can we get Swiftfile and MTBF integrated into the product?
    Response (Ram Krishnamurthy):  We are close to getting Swiftfile performance good enough to include in the product.
    (John Paganetti):  I originally created MTBF for internal use and then found it of great value and gave it out for free.  It may be a good candidate for posting on OpenNTF or handing it over to someone to refine.  It is all written against the SDK so there are no hidden secrets in it.  If people want it now, join the Client Advocacy program and make the request and I can get it to you.  Meanwhile we will look at how that could be added to the product.
    My Feedback:  You can find the Windows and Linux versions downloadable here in my blog post: https://davidhablewitz.com/2011/04/27/mtbf-for-windows-64-bit-os/
  22. Will we see integration between Verse and Connections?
    Response (Andrew Manby/Danielle Baptiste):  We are already actively working on cross-platform integrations.  better integration between Sametime–Connections and Sametime–Verse.  We have a robust integration strategy that also includes integrating Connections with Sharepoint and O365.
  23. Do you have any updates regarding the relationship between HCL and OpenNTF?
    Response (Tim Clark):  I just got approval from the CEO’s office to sponsor with the exact proposal that the OpenNTF team requested.  So all of it will be covered as of January 1, [2020].
  24. Can you get rid of Modal dialog boxes?
    Response (Ram Krishnamurthy):  There are some cases where it cannot be avoided, but there are some where that makes sense.  Just let us know via the aha idea website.
    My Feedback:  One that comes to mind in particular is editing location documents in the Notes client.  This should behave the way it used to before Eclipse (and the way it still works in the admin client).  The idea website is at
    https://domino-ideas.hcltechsw.com/ideas
  25. Can we get a resizable info box (Properties box)?
    Response (Ram Krishnamurthy):  That is actually a very complex component that is not a Windows standard control; it is a Notes custom control.  The ROI is very expensive considering end users generally do not use that box.
    My Feedback:  As an admin I find myself using it often and frequently guiding end users to this during support calls.  Alt-Enter.
  26. What is the plan for a future large-scale conference hosted by HCL (HCLotusphere)?
    Response (Tim Clark):  Do you want us to spend our budget on one big annual event or do you prefer us to sponsor these smaller user group events (CollabSphere, Engage, DNUG, etc)?  (The audience responded overwhelmingly in favor of supporting these user group events.) We (HCL Software) are still a startup.  Our view is also that we (HCL) have not earned it yet to kick off a big event.  For now, the focus will be on these local user group events.

Keep track of this post of questions and watch what we see come from it.  I expect that unlike in years past, I won’t find myself asking the same questions all over again and wondering why nothing has changed.

I was honored that HCL allowed me the opportunity to moderate this session.  IBM’s attorneys would have never let that happen.  That difference alone makes a big statement about how the new keeper is so different — and in a positive way — from the old.  Moderating was a lot of fun and I thought the panel did an amazing job giving us answers that were sincere and for the most part acceptable or at least understandable.  I appreciated the panelists’ candor.  Feedback I heard from the attendees was very positive.  I believe this is a good example of what we can expect from HCL going forward.   I have ideas for improving the session in the future.  One thing I will be sure next time to have water (and maybe a beer) available at the start for all the panelists.  I must have done something right because afterwards I was invited to do it again at the HCL Factory tour next year.

Notes client doesn’t launch after upgrade: SOLVED


I like to share when I find a solution that hasn’t been previously documented in a technote.  The short story is this:  If you encounter the following error when trying to launch Notes:  CWPA4003W: Failed to load application from url: nrpc:/….nsfname=…

NotesLaunchError

CWPA4003W: Failed to load application from url: nrpc:/….nsfname=…

Then start by doing traditional maintenance on the local databases, especially names.nsf

The details:
You may encounter this error after a variety of events.  In this particular case Notes gave this error and would not launch after running the installer to upgrade from 9.0.1 FP10 to 9.0.1 FP10 SHF315.  The error persisted even after uninstalling and re-installing Notes — the first indication it might not be a problem with the software.  Also, Notes would launch in basic mode or if you right click and select Run As Administrator.  That misguided my troubleshooting into thinking it was an issue with Eclipse or Java.  There is a similar issue reported in this technote:
https://www-01.ibm.com/support/docview.wss?uid=swg1LO67058

Detailed steps to fix:
1.  Edit the notes.ini and make sure it has the following line based on the version of Notes installed:
CREATE_R9_DATABASES=1
CREATE_R10_DATABASES=1
(If you have an earlier version, you have bigger problems and should be upgrading to the latest version, currently that is 10.0.1 FP3)
2.  Launch a cmd prompt and change the path to the Notes program directory
3.  enter these commands one at a time in this order:
nfixup names.nsf
nupdall names.nsf -R
ncompact names.nsf
(Note: it will prompt for the Notes password.  When you type it in, nothing will appear to happen until you press enter.)

I highly recommend executing these commands on ALL of the local databases.  To do so, just leave “names.nsf” out of the commands you enter.

I WANT YOUR QUESTIONS FOR HCL


If you are attending CollabSphere 2019, I look forward to seeing you there. I will be speaking in 2 sessions: Tuesday 11:00 – 11:45am – INF102 – Customer Success Story: Domino Reliability saved Clickbook.net for months with no employees!
And Wednesday 3:00 – 4:00pm – GS03 – Ask HCL Session Moderator

Collabphere Schedule

If you cannot attend or if you are shy about stepping up to the microphone to ask your question, please post your question as a comment here and I will do my best to get an answer for you.  I will save the best questions for the “Ask HCL” session.  Please share this in your social media channels.

See you at CollabSphere 2019!

HCL Software Community is Open for Business!


HCL has just launched their community that will serve as our new place to interact with HCL and other professionals that use their software.  It’s already fast becoming a useful forum of information.  Join the community and post your burning questions and be sure to contribute answers too.  Here is the link.HCL community

I’m hoping HCL will integrate the aha Ideajam site into this forum (click here to vote for it) so we can have a similar scoreboard feature for contributing product ideas and add a Sametime chat community like we once had with IBM Greenhouse (click here to vote for ST chat) and integrate OpenNTF into this new HCL community.  (click here to vote for OpenNTF integration)  In an ideal world, this would become the homepage where everything else related to HCL collaboration software is linked.  Here are the forums it has so far:

  • AppScan
  • Digital Experience
  • Connections
  • Notes/Domino
  • Sametime

Follow Up to What’s New in Sametime V10 and Beyond?


Good news with persistent chat and with eliminating WAS and DB2.  Persistent chat is coming in V10.  WAS and DB2 will be eliminated in V11 or V12.  System Console is also eliminated in V10.  V10 also supports login on multiple devices concurrently.  It is worth listening to the replay (at 1.5x speed).  Be sure to listen through the Q&A and the conclusion.  There were many useful questions answered.  The slide deck should be available in the replay too.  But I think the two slides of most importance are these tables showing what features are coming in which release. (these folks are going to be busy!)

SametimeFeaturesSametimeAdmin

You should be able to watch the replay using the same
link to register: https://lnkd.in/dR4cHik

And here is the complete slide deck: letschataboutsametimemay2019rev71558616324635

IBM-Panagenda Partnership yields powerful FREE IBM Notes upgrade tool


IBM has made an agreement with Panagenda to provide their Notes client management product, MarvelClient, for free to customers currently paying for software maintenance.  his will allow customers to perform upgrades from any version of Notes to version 10.0.1.  This tool is exceptionally effective at upgrading and cleaning up Notes client installations.  IBM made this arrangement to encourage customers to get upgraded to the latest version by simplifying the process.

Panagenda also has a free version of The software can be downloaded here:

And the Quickstart Guide can be downloaded here.
A few readers have asked me if I can assist in configuring and running the client upgrades.  Yes.  (sales plug) My team at Divergent Solutions can assist with upgrading both Notes clients and Domino servers to V10.0.1.1.  Doing so will provide a wealth of new features and security enhancements.  And if you are no longer paying for software upgrades, Divergent Solutions can help you with discounted software licensing renewals too.  Post a comment below or find our contact info here.
Whatever you do to get upgraded, the point is just do it.  Don’t miss out on the productivity improvements of running the latest version of Notes & Domino. #DominoForever

 

Domino Mobile Apps for the iPad is Here!


A Notes client (sort of) for the iPad has just been released!  This is the announcement.  I’m looking forward to the next steps when they port this to the iPhone and Android phone.  All the security, replication, workflow and offline functionality of Notes with the portability of a mobile device and no redundant develop to web-enable any apps.  Nice job IBM and HCL.

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#dominoforever
Destination Domino News Alert
April 2019
Domino Knows

News

IBM Domino Mobile Apps Now Available in the iOS App Store

We took all of your candid and valuable beta-testing feedback, and turned it into reality: IBM Domino Mobile Apps is now available for free in the iOS App Store! This means that your entire organization can access every single one of its Domino applications from an iPad. You have the ability to drive app consumption within your organization — bringing the power of Domino to your end users wherever they are working — online or off.

Extend the reach of your existing applications and download IBM Domino Mobile Apps today.

Please note: due to import of encryption regulations IBM Domino Mobile Apps is not yet available in France or Israel. We anticipate regulatory approval shortly.

Webcasts

Forrester TEI of Domino

Tell Your Boss, Tell Your Friends! The Forrester Total Economic Impact™ of IBM Domino Webinar is Coming.

You’ve asked for help in convincing your organization why Domino is still critical to your business. Join us on Thursday, April 25th, to learn from the Forrester Group’s Total Economic Impact (TEI) team what their findings on Domino could mean to every organization. Plus, what you should share with your business and technical leaders. Lastly, hear a firsthand account from an IT leader why having Domino at the core of their business, matters. We look forward to seeing you there.

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The Unsung Hero.


It’s always been there, quietly doing what it does oh so well.  So good that you probably forgot it’s there.  The unsung hero.  Watch…

Is your company small?  medium? large? Grande?  Domino does it.  Learn more at https://www.ibm.com/destinationdomino

The marketing might have taken a 2 decade break, but the software never did.

ALERT: End of Google Cloud Messaging Support impact for IBM Verse Android clients


DominoV10

(Updated 3/21/2019) If you ever wondered why you should keep up to date with your server installations, this IBM Technote published today describes one really good reason.  Less than a year ago Google announced they are deprecating Google Cloud Messaging (GCM) and have replaced it with Firebase Cloud Messaging (FCM).   Google will remove GCM support at any time on or after April 11, 2019 (3 weeks from today).

Why do you care? This service is used by IBM Traveler (server) to communicate with Android devices (Verse for Android).  When Google made this announcement, IBM quickly incorporated the new service into the latest Android Verse app (V10.0.4) and the latest release of the Traveler server code stream (V10.0.1).  NOTE: This is the Traveler version, NOT the version of Domino that Traveler is running on.  Traveler V10.0.1 works on Domino 9.0.1. Yes, if you are running Traveler on Websphere, you still need to upgrade Traveler.

If you get automatic updates from the app store, you will already have this version of the app on your device.  If you have automatic updates disabled, be sure to update this app before April 11, 2019.  But Traveler on your server still needs to be upgraded.

If you are using IBM SmartCloud Notes (IBM Connections Cloud) for your email service, you have nothing to worry about.  IBM already took care of it for you.

Read this IBM Technote for details. 

#dominoforever Product Ideas Forum Posts – Part 1


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Here are a few ideas I have posted on the Idea Jam forum for Notes & Domino. If you see one you want added to the product, please vote for it. While you’re there, take a look at the many other ideas that are being contributed by the community.  Post your own ideas too!

  1. Email retrieved via POP should display the date the message was received by the server, not the date it was POP’d

    When mail is retrieved using POP in Notes, the date/time stamp of the message is set to the date/time it was retrieved by Notes. It does NOT use the date the message was sent or the date it was delivered to the receiving mail system. As a result…
  2. Add feature to show recent downloads like web browsers do

    Add the feature to show the list of downloaded files (saved attachments) and make it possible to open the file from there. Every web browser does this. Many applications also include a Recent files list too. I was told this feature exists, but …
  3. Number the options in Preferences – Basic Notes Client Configuration – Additional Options list

    File – Preferences – Basic Notes Client Configuration – Additional Options.In V10 there are 44 options in the list. Number the list so it is easier to find a given option. Also include the number in the corresponding entry on the User Policy Set…
  4. Add “Notes Administrator client” to the list of products for ideas

    You have a choice for Notes. You have a choice for Domino Designer (and xPages) You do not have a choice for Notes Administrator. (See screenshot attached) Please add a category for Notes Administrator ideas. Just because there are more devel…
  5. After saving an attachment, provide a button to open the folder where the file was saved or open the file

    All web browsers provide a feature to open any file right after downloading it. Notes should do the same thing. -David Hablewitz

 

Write a Review of IBM Domino to Unlock a Donation for Girls Who Code!


If you work with IBM Domino / Notes, then take a moment to Click HERE to write a review of Domino and IBM will make a donation toward the Girls Who Code charity.  It only takes about 5 minutes to fill out the form, but your gift will support a worthy program.  Watch this short video to learn more about Girls Who Code.

Now click HERE to write your review and get IBM to make a donation.

Thanks!

#Domino10 will be turning heads 10/10/2018 Launch Event Schedule. #IAM


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Click here to see details on the blog post by Bob Schultz, General Manager IBM Watson Talent and Collaboration Solutions or
Click the image below to get to the PDF with live links.

Domino10 Event schedule

Thank you HCL for taking the Kryptonite out of IBM’s pocket!
Domino is truly Superhuman Software.

DominoAllinOne

 

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